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Home: Inactive Forums: Casablanca Users:
PROBLEMS-installing new software

 

 


X-DP_Diamond
Imported Account

Nov 1, 2001, 2:45 PM

Post #1 of 2 (429 views)
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PROBLEMS-installing new software Can't Post

I am trying to install my VME 50 Kron software onto my Kron ver. 1.5d. However, whenever I go to install, instead of getting a prompt page of installing directions, I get a systems icon with a big blue question mark. When I take my smart media card out, I go under system settings and see the software there, but hidden. When I try to install it there, it asks me for my liscense number.I don't know my licsence number, as my dealer just sent me my smart media card software update. And, when I call my dealer, the Kron person who updated my software and mailed this to me, has left employment there as of YESTERDAY! What to do???? Please help, anyone. I could just be doing something wrong.
-DP Diamond
Diamondvidprod@aol.com


X-Travis_aka_Gomer
Imported Account

Nov 1, 2001, 10:49 PM

Post #2 of 2 (429 views)
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Re: PROBLEMS-installing new software Can't Post

Hi,
You are going to need the unlock code.
Call up your dealer and see if any one else can help you, if not then call MSUS at 1-303-440-5311 and ask for Chad. He is one of the guys in charge of software.
When you get the unlock code go to system settings and highlight your software and click on license.
Enjoy
Travis "Gomer"
Gomervegas@cs.com