John K.
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/ Moderator
Nov 9, 2004, 8:29 PM
Post #1 of 1
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Answers to "Recovery" questions...
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Thanks for the good questions (highlighted in Bold), by Bob earlier today:
Here is how I would answer them:
"has anyone found a method of a total reinstallation of software that does NOT erase the projects, settings, saved titles and video on the system?"
You can certainly do just an "update" with your OS smartcard, which will not erase any current projects on the hard-drive. Simply insert your smartcard in your unit, then power-up and select "update". If you choose no and go to the option of doing a "full-install", then you will loose everything on the hard-drive.
Has MacroSystem (or anyone else) been able to develop a utility that will recover the remaining video data on a Casablanca project hard drive when a project file has become corrupt?
I have never run into this. I'll throw out an idea of what you can do to prevent this, or at least from getting an unrecoverable error message if you ever get one of those - which are few and far between with my experiences. After doing some heavy editing, or editing where I did lots of audio changes, added lots of transitions, etc. - I always power the unit off; then back on in a minute and continue on. For those that don't know, by doing this manual shut-down, you are making the hard-drive do a forced "Save" and also clear out the "buffer" - which when pushed to the limits, is the culprit of the red-box error. Again, I haven't seen this very often - perhaps 2-3 times this year I got a red box while clicking something, but when the system re-started, everything was fine.
Perhaps others have a different way of doing things that work as well...
John
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