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Home: Video University Forums: Casablanca Users:
Unrecoverable error

X-Barbara_Hult
Imported Account

Nov 26, 2003, 8:02 AM

Post #1 of 2 (878 views)
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Unrecoverable error	Can't Post

I receive the "unrecoverable problem occurred, Computer will restart" error when adding New Scene (Color, Countdown, etc)
My vendor suggested replacing the keyboard, which I have done and it still doesn't work; what do I need to do?
I have an Casablanca Avio, 2 years old; standard configuration.
TIA Barbara Hult

X-Chet_Davis
Imported Account

Nov 26, 2003, 3:30 PM

Post #2 of 2 (874 views)
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Re: Unrecoverable error	Can't Post

Barbara,
I have sent you a post off-line.
For Casablanca Tech related issues, my strongest suggestion is to contact our Tech Support folks in Boulder.
They can be reached via phone at 303-801-1010. You can also reach them via email (address on our website) . Please include the OS (operating system) Version you are running and all pertinent contact info so they can return the inquiry.
Also - I strongly recommend you log onto and join our Casablanca Forum. Very helpful and knowledgeable folks are online all time of the day (and weekends/holidays as well) to provide assistance and offer support from user to user. You can also find the link to that forum on the Casablanca website.
That is a great resource in addition to this site.
Regards,
Chet