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Home: Video University Forums: Sony DV and DVCAM Forum:
Dropped frames during capture w/ Sony TRV & Premiere

 

 


nik3
Novice

Jan 24, 2006, 3:20 AM

Post #1 of 11 (3005 views)
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Dropped frames during capture w/ Sony TRV & Premiere Can't Post

Hello,

Just installed a new Pentium D (Processor 820) and using Premiere Pro. Rendering is quite fast and really impressive. Now the problem is... I get a lot of dropped frames during video capture. I'm using a Sony TRV33.

I didnt see this problem w/ my Pentium 4... still using Premiere Pro.

Any thoughts?

Nik


Postal_Boy
Veteran


Jan 24, 2006, 1:28 PM

Post #2 of 11 (2998 views)
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Re: [nik3] Dropped frames during capture w/ Sony TRV & Premiere [In reply to] Can't Post

Did you just replace the processor, or is it a new computer altogether? If it is a new system, check for background processes, like virsus protection or anything that may be interfering with the data feed. Also, check to make sure it isn't the tape or camera itself rather than a computer problem.

-Postal
__________________________

PD-170, Dual athlon 2200+, 1gig ram,, Vegas, Combustion, Photoshop, dual monitor (ashamed of the video card, so I won't mention it), Samson wireless, and a couple of one-chippers (sony) just for the heck of it. - And an IRIVER


nik3
Novice

Jan 24, 2006, 9:34 PM

Post #3 of 11 (2988 views)
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Re: [Postal_Boy] Dropped frames during capture w/ Sony TRV & Premiere [In reply to] Can't Post

Thanks for responding.

My Pentium D is a new computer. I also thought it was the tape or camera but I already tried to capture again using the Pentium 4 laptop and I didnt get any dropped frames.

I tried a new DV tape and its still the same problem. I even installed the ULead software that came along with the firewire card and capturing from that still shows the dropped frames.

As for virus protection, I havent even installed one yet. I wasnt worried not having one coz I wanted to keep it safe... not connecting it online. :-) I use my laptop to go online if I need anything.

Any other thoughts?

- nik


rodovideo
Enthusiast


Jan 24, 2006, 9:37 PM

Post #4 of 11 (2987 views)
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Re: [nik3] Dropped frames during capture w/ Sony TRV & Premiere [In reply to] Can't Post

ditto to the above post...
If you can, capture to the old pc and see if it happens.
What is the setup of your system? Are you capturing to the drive with the operating system and ppro?
What apps are running in the background?

Look at some of those things and let us know...


Look toward the Son, and you will not see the shadows

sample images from RODO PHOTO

Rodo Media BLOG


nik3
Novice

Jan 24, 2006, 9:48 PM

Post #5 of 11 (2987 views)
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Re: [Postal_Boy] Dropped frames during capture w/ Sony TRV & Premiere [In reply to] Can't Post

Hi, I also found this from the forum:

I did the following last night and the problem was not solved:

1. DMA - checked the "IDE ATA/ATAPI Controllers" and made sure it had DMA chosen. What's weird though is that I got 2 of them. Must be the HDD coz I have two. One of them has DMA2 and the other is DMA5. Dont know if that causes problems.

2. Background Process - dont have antivirus installed, didnt install the modem driver (coz am not going online w/ this PC... will use another PC for online purposes). Didnt check HPHA1MON yet.

3. XP SP2 Update - I dont know if I needed to do this but I already installed the SP2. Anyway, I just tried (what the heck anyway) to install the ff: I found them from Microsoft link below.
WindowsXP-KB885222-v2-x86-ENU.exe
q329256_WXP_SP2_x86_ENU.exe

Frustratingly, the problem is not fixed.

rgds.,
Nik

+++++++++++++++++++++++++++++
The most basic — and certainly the most essential — part of video editing is making sure you get the video into your computer without degrading it in any way. The most basic form of degradation is the dropped frame. If a frame gets dropped during capture, you will see the video “jump,” and if you drop enough frames, entire sections of your video can be lost. The audio may snap or pop as well.

Some people ask, “How many dropped frames are acceptable during capture?” The answer is simple: None.

If you are dropping frames during capture, here are the most likely causes, starting with the most likely.

DMA

DMA stands for Direct Memory Access. It is a feature of all modern computers that lets data go from one device to another without having to pass through the CPU, thus freeing up the processor for more important tasks. It must be enabled for each disk drive on your computer.

If DMA is not enabled, you WILL drop frames. It’s as simple as that.

To check whether DMA is enabled:

In Control Panel, double-click on “System.” Then, click on the Hardware tab, and then on "Device Manager." Expand the "IDE ATA/ATAPI Controllers" branch. Double-click on the "Primary IDE Channel" (unless your drive is connected to the secondary drive, in which case you double-click on that). On the "Advanced Settings" tab you will find the setting you are looking for. Also, the current mode will be displayed. What you DON'T want is PIO Mode. If you have any form of DMA, you will be fine.

If you have an Intel motherboard, especially one from Dell, you may need to change DMA settings by using the Application Accelerator utility that comes with the Dell. If this utility is installed, you will find that you cannot set DMA using the above procedure, and that you must use the utility. If you cannot find it on your Start menu, then you will find an Intel folder in your Program Files folder, and you can navigate to the EXE file from there and start the application.

Once started, click on the "+" mark next to the "Primary Channel," and then click on the Master drive. In the right pane, you will see various settings, most of which you cannot change. The only one that you can change that relates to your problem is the "Transfer Mode Limit" parameter. That should be set to "No Limit."

Background processes

Even if you have no other programs running, you will still have dozens of processes that are doing things in the background. These include anti-virus programs, fax/modem software, various disk utilities, and much more.

If you are running Windows XP, you can find out what processes are running by pressing Ctrl-Alt-Del. If you have closed all your programs, you will find that the “Applications” tab shows nothing running. However, if you click on the Process tab you will see several dozen processes running. This is normal.

You can use the Startup tab in the MSCONFIG utility to temporarily disable any process that you suspect might be causing a problem. To start MSCONFIG, click on the Start button, then on Run, type MSCONFIG and then press Enter. Look at the list of startup programs, and remove the check from the checkbox for any process you don’t think is needed. You have to re-boot after disabling a process using MSCONFIG. If you later find that this process is needed (for instance if you get an error message from some application), you can simply run MSCONFIG again and re-enable the check box.

There is an excellent list of all the common Windows XP processes, and which ones can be disabled, at this site:

http://www.answersthatwork.com/...t_pages/tasklist.htm

One example of a background process that WILL cause dropped frames, is HPHA1MON. This background software is installed if you have an HP printer with a built-in card reader. You definitely do not want this process running during video capture.

Another nasty background process is the Microsoft Indexing Service. Very few people even know it exists, but if you have Microsoft Office installed, this beast cranks away in the background, indexing every document on your hard disk. To disable the Indexing Service go into "My Computer", right-click on all your hard drive letters one at a time. Left-click "Properties". Then, uncheck "Allow Indexing Service to index this disk for fast file searching". Select "Apply changes to subfolders and files". If any files can not be updated select "Ignore All".

Adware and Viruses

While relatively few computers get infected with viruses, a huge number are now infected with “Adware.” If you find that your computer displays annoying pop-ups, you may have Adware installed on your computer. This background software usually gets installed as a result of downloading and installing some “shareware” or “freeware” program. The authors of these programs often cannot make enough money from the sale of their products, and so they sell advertising space in their programs. When you run their programs, ads are downloaded from the web and displayed. If this were all that happened, it would be no big deal, because virtually every web site you visit has some sort of advertising displayed. However, unlike ads displayed on a web page, these ads are downloaded and displayed by a program running in the background. Further, the companies that produce the adware are not content to merely display banner ads, but instead often also tracks what you do on your computer. This is obviously a major invasion of privacy. However, the real killer for video capture is that these adware programs are usually very poorly written, and many of them completely kill the performance of your computer. In some severe cases, the mouse even ceases to be responsive.

To find out if you have a problem, download, install, and run an adware or “spyware” removal program, such as Adaware from Lavasoft:

http://www.lavasoftusa.com/support/download/

or Spychecker:

http://www.spychecker.com/

Install the 1394 (Firewire) patch

There are a variety of problems with the 1394 driver in Windows XP. These are described in this Microsoft Knowledgebase article:

http://support.microsoft.com/...scid=kb;en-us;329256

While the problems described in this article primarily relate to connecting and disconnecting 1394 devices, many users have reported capture problems have been solved after installing the patch recommended in the article. Since this patch is made by Microsoft, and since it can be uninstalled if you don’t like it, there is little downside to trying it out (although any external Firewire drives will transfer at a slightly slower rate). Here is the link to the driver:

http://www.microsoft.com/...DB-936A-5F0043E88BB2

XP’s Service Pack 2 includes this driver fix.

Capture to a different physical hard disk.

This is especially important for slower computer (less than 1 GHz). In general, it is a good idea to put data — including video — on a different physical disk than the one used for your program files.

Power Saving

This is definitely a problem on some, older laptops. You usually get only a few, widely spaced dropped frames. The solution is to change the options for powered operation so that it never turns off the screen or the disk drive. The strange thing about this problem is that the dropped frames will happen long before either the screen or drive power down.

Other problems

The solutions given above are the most likely problems. Here are a few other things to check.

Drivers
It is amazing how much damage a poorly written driver can do. Video drivers are usually the worst culprits. Bad drivers can screw up the entire system. Go to your computer manufacturer’s web site, or the vendor that makes your graphic card, and download the latest drivers.

Firewire drives

Some external Firewire drives seem to have a design flaw that causes them to interfere with streaming data on the Firewire cable. Some older Western Digital Firewire drives definitely can interfere. Therefore, if you are dropping frames — whether you or capturing to the Firewire drive or not — try disconnecting the Firewire drive and then try the capture to a drive inside your computer.

Unlikely causes

Here are some other things often recommended to solve dropped frame problems:

Defragmentation

Perhaps it is possible to get a disk fragmented to the point of dropping frames. If you have exhausted the other previous suggestions, go ahead and defragment if you want to -- it won't hurt anything, except for the several hours of time while your disk grinds away.

IRQ settings

Modern "XP computers" are designed to share interrupts. Many tutorials on dropped frames recommend eliminating shared IRQs, but in a modern XP computer, this is unlikely to make any difference. One thing for certain: If you try to change IRQs, you will end up taking a pretty wild ride. Things might actually get broken in the process.

BIOS

Most modern BIOS are pretty well debugged. The updates usually address pretty mundane issues, like handling a peripheral device that didn't exist when the BIOS was first created. Updating your BIOS is unlikely to help.



nik3
Novice

Jan 24, 2006, 9:57 PM

Post #6 of 11 (2985 views)
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Re: [rodovideo] Dropped frames during capture w/ Sony TRV & Premiere [In reply to] Can't Post


In Reply To
ditto to the above post...
If you can, capture to the old pc and see if it happens.
What is the setup of your system? Are you capturing to the drive with the operating system and ppro?
What apps are running in the background?

Look at some of those things and let us know...



Hi,

My setup? Pentium D (Processor 820), 2 x 512Mb DDR2, 256 Video card PCIE, 2 x 80G Sata HDD, firewire card.
Using Ppro to capture and edit. I captured to the drive with the OS... although its in a separate partition. (I used to just do this w/ my P4... anyway, i didnt have time to test capturing to the other HDD.)
Background apps... dont have antivirus but will check again w/ the Task Manager for other background apps.

Thanks for answering dude. Even if its still not solved, I feel a bit relieved that somebody is hearing my problem. Smile

rgds.,
nik


Postal_Boy
Veteran


Jan 25, 2006, 3:57 PM

Post #7 of 11 (2977 views)
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Re: [nik3] Dropped frames during capture w/ Sony TRV & Premiere [In reply to] Can't Post

Only other thing I can think of right now is to try the firewire card in a different slot. My pc at home is a bit picky about what slot I have the card in, although in my situation it doesn't work at all in the bottom slot.

How often are the dropped frames?

-Postal
__________________________

PD-170, Dual athlon 2200+, 1gig ram,, Vegas, Combustion, Photoshop, dual monitor (ashamed of the video card, so I won't mention it), Samson wireless, and a couple of one-chippers (sony) just for the heck of it. - And an IRIVER


MLiebergot
Veteran


Jan 25, 2006, 5:10 PM

Post #8 of 11 (2976 views)
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Re: [Postal_Boy] Dropped frames during capture w/ Sony TRV & Premiere [In reply to] Can't Post

Postal Boy might be onto something here in regards to the firewire port.

Are you using the onboard Firewire port or using a seperate firewire card (Which I recommend)?

Some software have problems using the onboard firewire port. If you put in a new seperate firewire card, the dropped frames might go away.

I had this problem with a system I had once, while using Sony Vegas. Once I put in a new firewire card, and disabled the onboard firewire in the BIOS, all was well.

Also you shuold be capturing to a seperate (Non OS) hard drive. this even includes a partitioned drive, which isn't really a new drive anyway.

Michael

Cameras: I do use them.
Audio: Yes, it does come with audio if you like.
Software: I am learning...
Support: I need all that i can get.
Computer: MAC BABY!


nik3
Novice

Jan 25, 2006, 8:35 PM

Post #9 of 11 (2974 views)
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Re: [Postal_Boy] Dropped frames during capture w/ Sony TRV & Premiere [In reply to] Can't Post


In Reply To
Only other thing I can think of right now is to try the firewire card in a different slot. My pc at home is a bit picky about what slot I have the card in, although in my situation it doesn't work at all in the bottom slot.

How often are the dropped frames?

-Postal



Hey Postal, thanks. will try this on sunday coz i still hav a wedding to cover on saturday. hmm, that goes to say i have a separate firewire card. Smile

dropped frames? i get as many as 40-50 for 5min capture. its really bad.

i'm even looking for an XP now w/o the SP2. read somewhere that this whole SP2 is causing so much trouble w/ dropped frames during capture. dont know how true is this. but anyway, i'll make an image of the whole system first in case i want to go back to the original configuration quickly.

thanks for the advise. will keep you posted.


nik3
Novice

Jan 25, 2006, 8:41 PM

Post #10 of 11 (2973 views)
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Re: [MLiebergot] Dropped frames during capture w/ Sony TRV & Premiere [In reply to] Can't Post


In Reply To
Postal Boy might be onto something here in regards to the firewire port.

Are you using the onboard Firewire port or using a seperate firewire card (Which I recommend)?

Some software have problems using the onboard firewire port. If you put in a new seperate firewire card, the dropped frames might go away.

I had this problem with a system I had once, while using Sony Vegas. Once I put in a new firewire card, and disabled the onboard firewire in the BIOS, all was well.

Also you shuold be capturing to a seperate (Non OS) hard drive. this even includes a partitioned drive, which isn't really a new drive anyway.



Hi Michael,

I'm using a separate firewire card now w/ my pentiumD (the new setup). But come to think of it, my laptop which had an on-board firewire (plus capturing on the same HDD w/ the OS) didnt have dropped frames.

Even then, I will try to capture to a separate non-OS HDD. THanks for your thoughts. I appreciate it!

Nik


nik3
Novice

Feb 6, 2006, 2:32 AM

Post #11 of 11 (2893 views)
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Re: [nik3] Dropped frames during capture w/ Sony TRV & Premiere [In reply to] Can't Post

To anyone who might experience this later... I noticed that I dont have any dropped frames anymore when capturing to a FAT32 HD. This partition was the same as the system's (where most of my programs and OS are installed). Problem is now solved. Smile