Tim
Enthusiast
Apr 5, 2006, 12:04 PM
Post #1 of 1
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Sony DCR & DSR info
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There is a serial number range for this, so you'll have to call if you're effected:
Sony
CONFIDENTIAL
Last Update
12/15/2005 Event ID
E29179704 Model
CCDTRV118, CCDTRV128, CCDTRV318, CCDTRV328, DCRDVD100, DCRDVD101, DCRDVD200, DCRDVD300, DCRHC20, DCRHC30, DCRIP5, DCRIP55, DCRPC101, DCRPC105, DCRPC120BT, DCRTRV18, DCRTRV19, DCRTRV22, DCRTRV240, DCRTRV25, DCRTRV250, DCRTRV260, DCRTRV27, DCRTRV33, DCRTRV340, DCRTRV38, DCRTRV39, DCRTRV460, DCRTRV50, DCRTRV740, DCRTRV840, DCRTRV950, DCRVX2000, DCRVX2100, DSCF717, DSCP10, DSCP2, DSCP31, DSCP32, DSCP51, DSCP52, DSCP7, DSCP71, DSCP72, DSCP8, DSCP92, DSCU10, DSCU20, DSCU30, DSCU60, DSCV1, DSR250, DSRPD150, DSRPD170, DSRPDX10, MVCCD250, MVCCD400, MVCCD500, MVCFD100, MVCFD200
Subject
CCD Extended Warranty Program
SYMPTOMS
A limited number of products, manufactured prior to March 2004, that incorporate a certain type of image sensor device (CCD) may exhibit the following:
- When the product is used in camera mode, the LCD panel and/or electronic viewfinder exhibits either a distorted image or no image at all.
We have determined that this only occurs in a limited number of devices, but may be accelerated if they are exposed to hot and humid environments.
RESOLUTION
From October 3, 2005 through October 2, 2007, Sony will repair, free of charge, affected products exhibiting the above-mentioned problem where it is caused by the image sensor device only. Sony will also cover the cost of shipping and handling to service to correct this issue.
If you have a customer or store stock unit exhibiting these problems, please contact the Sony Customer Information Services Center (CISC) for further assistance at 1-866-703-7669. Sony has set up a special program in our Laredo Customer Satisfaction Center to repair these types of problems.
Customers that call CISC can receive a prepaid shipping label for inbound shipping to the Laredo Repair Facility. CISC will send a queue requesting a label to be sent to the customer. Laredo will then send the prepaid label to the customer.
MORE INFORMATION
Unit/Model Details
Links
Unit/Model Detail
Unit(s): SN Start SN End Factory Family Name Product Category
CCDTRV118 ALL ALL CAM
CCDTRV128 ALL ALL CAM
CCDTRV318 ALL ALL CAM
CCDTRV328 ALL ALL CAM
DCRDVD100 ALL ALL CAM
DCRDVD101 ALL ALL CAM
DCRDVD200 ALL ALL CAM
DCRDVD300 ALL ALL CAM
DCRHC20 ALL ALL CAM
DCRHC30 ALL ALL CAM
DCRIP5 ALL ALL CAM
DCRIP55 ALL ALL CAM
DCRPC101 ALL ALL CAM
DCRPC105 ALL ALL CAM
DCRPC120BT ALL ALL CAM
DCRTRV18 ALL ALL CAM
DCRTRV19 ALL ALL CAM
DCRTRV22 ALL ALL CAM
DCRTRV240 ALL ALL CAM
DCRTRV25 ALL ALL CAM
DCRTRV250 ALL ALL CAM
DCRTRV260 ALL ALL CAM
DCRTRV27 ALL ALL CAM
DCRTRV33 ALL ALL CAM
DCRTRV340 ALL ALL CAM
DCRTRV38 ALL ALL CAM
DCRTRV39 ALL ALL CAM
DCRTRV460 ALL ALL CAM
DCRTRV50 ALL ALL CAM
DCRTRV740 ALL ALL CAM
DCRTRV840 ALL ALL CAM
DCRTRV950 ALL ALL CAM
DCRVX2000 ALL ALL CAM
DCRVX2100 ALL ALL CAM
DSCF717 ALL ALL CAMERA CAM
DSCP10 ALL ALL CAMERA CAM
DSCP2 ALL ALL CAM
DSCP31 ALL ALL CAM
DSCP32 ALL ALL CAM
DSCP51 ALL ALL CAM
DSCP52 ALL ALL CAM
DSCP7 ALL ALL CAM
DSCP71 ALL ALL CAM
DSCP72 ALL ALL CAM
DSCP8 ALL ALL CAM
DSCP92 ALL ALL CAM
DSCU10 ALL ALL CAM
DSCU20 ALL ALL CAM
DSCU30 ALL ALL CAM
DSCU60 ALL ALL CAM
DSCV1 ALL ALL CAM
DSR250 ALL ALL CAM
DSRPD150 ALL ALL CAM
DSRPD170 ALL ALL CAM
DSRPDX10 ALL ALL CAM
MVCCD250 ALL ALL CAM
MVCCD400 ALL ALL CAM
MVCCD500 ALL ALL CAM
MVCFD100 ALL ALL CAM
MVCFD200 ALL ALL CAM
Links
(B-Mech General) Change in B-Mech Drum Assy's
(B-Mech General) Improved LS Chassis, FP249 and Cassette Compartment
(B-Mech General) Slow Loading
8MM AND DAT HEAD CHECKER
AVAILABILITY OF ALIGNMENT TAPE INDICATOR JIG T99856
Availabilty of Camcorder Battery Connection Jig/ J-6082-313-A
B MECH GENERAL IMPROVED DRUM BASE
CLEANING LIQUID
Complete LS Chassis Assembly is Now Available (B-Mech General)
Component Value Changes To LANC Jig Hardware.
E MECHANISM DETECTOR PRISM NOW AVAILABLE
FIVE FOOT RF CABLE (F TO F PUSH/CONNECTOR)
INCORRECT PART NUMBERS
Intermittent Audio Distortion on Tape PB. Unstable Entrance Side RF Signal (C-Mech)
LANC Jig Software Update Version 2.1a Is Now Available.
LANC Jig Software Update Version 2.1b Now Available.
NEW MICROPROCESSOR FOR RM-95
New S-Reel Torque Specification (Type A mechanism).
NI-CAD BATTERY SERVICE
NO OPERATION OF TRACK SHIFT JIG
OPTICAL FILTER FOR CCD IMAGER
POLYPROPYLENE BATTERY CASE
S Reel Spacer for height adjustment. (B-Mech General)
Short Battery Life.
SUMMARY OF 8MM TAPE PROBLEMS AND POSSIBLE SOLUTIONS
Tape damage (eating) during REW
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VU Minnesota Crew
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