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Complaining Clients And How They Help Your Video Business

Complaining clients help your business more than clients who praise your business. Sounds crazy, but look at these statistics from “Consumer Complaint Handling in America: An Update Study” by the White House Office of Consumer Affairs.

4% of dissatisfied clients complain

91% of dissatisfied clients won’t do business with you again

80% of dissatisfied clients tell ten people

20% of dissatisfied clients tell 20 people

The customer who complains may help save your business if you handle it correctly. This person is telling you what you are doing wrong. Otherwise, you might never know and you would keep making the same mistake until it drove your business into the ground.

Read more.

Million Frames Per Second

The Phantom v641 from Vision Research records to an internal RAM memory that can then be downloaded either to a computer, offloaded to a video deck (in 4:2:2 or 4:4:4) or transferred to an optional on-board CineMag solid state flash memory drive. It provides a 4 megapixel 35mm format sensor and greater than 6 gigapixels/second throughput, for full-resolution frame rates of 1450 frames-per-second (fps), and 1920 x 1080 HD-resolution frame rates of 2560 fps.

The Phantom camera line runs from $50,000 to $150,000 depending on specific model and features. It is more likely to be rented like Panavision cameras are. If you were documenting a high speed test crash or other fast motion for a client, the rental cost would be included in what you charge your client. (See Professional Video Producer below.)

There’s a catch to recording at million frames a second. The resolution of the images drops to 128×16. So this isn’t usable, but the fact that it can do a million frames a second means it is only a matter of time before that is not only usable, but embedded in every camera.

An Affordable Camera That Records Lo-Res 320 fps

Fujifilm FinePix HS20 16 MP Digital Camera. While this inexpensive camera records video at a full 1080p HD quality, the 320 fps mode records at only 320 x 112 resolution for 30 seconds. You can raise the resolution by lowering the frames per second (fps) See

Fujifilm FinePix HS20 16 MP Digital Camera with EXR BSI CMOS High Speed Sensor and Fujinon 30x Wide Angle Optical Zoom Lens

All lower priced cameras that can record slow motion, do so by degrading the image. If you have a favorite way of shooting inexpensive slow mo at 200 fps or more, please let me know.

The Art Of Film And Video Editing Part-8

Fast Cutting: 90 cuts per minute, too fast? Learn about the evolving styles of movie editing today.

Are You Considering A vDSLR For Video Work?

Read this before you decide.

The Case for vDSLRs

Professional Video Producer. Home study course shows how to start a successful home-based business producing corporate videos. Learn more.

Wedding Video For Profit. Book and CD show you the best marketing strategies in this economy. See for yourself.

Videotape legal depositions for $60 ”“ $100 an hour with a 2 ”“ 4 hour minimum. If your schedule is flexible, this can be an ideal full or part-time business which requires only basic equipment. Check it out.

Plan Your Work. Work Your Plan

If it’s important enough to pour money and work into, it’s important enough to write as a business plan. Your business deserves a business plan. Include a budget and the steps you will take. Make a plan. Plan your work. Work Your plan. Get help with your business plan.

Powerful Sales Techniques for Corporate Video Producers tackles all the tough questions producers face from their clients and prospects during almost every meeting. It’ll have you nodding in recognition and ”“ more importantly ”“ taking notes and developing a strategy for your next encounter with a corporate prospect! Read more.

To Your Success,

Hal Landen

401 253 2800

Helping Producers for over 14 Years